Orders with Standard Shipping typically take between 1-2 business days (excluding weekends and Holidays) to be processed and shipped. Credit card authorization and address verification must be received prior to shipping any order.
We use USPS for domestic orders, and for international and APO/FPO addresses. Please remember that delivery time does not include Sundays or Holidays.
You will receive an email with tracking information when your order has been shipped.
Please remember that we are a small business and that we will do our very best to get your orders to you as fast as humanly possible!
If your order does not arrive on time or is lost in transit, we will open an investigation with the shipping carrier. This process can take up to two weeks for the investigation to be completed.
Once the investigation is complete, if your order is lost in transit or delivered to the wrong address, we will replace your items if they are still available. If we cannot replace them, then we will refund your order, as well as any shipping costs.
However, if the shipping carrier confirms delivery to the correct address, we are unable to issue a refund.